Most companies take a reactive approach to their technology challenges. Something breaks and the company calls in a technician for repair. Or, a new piece of equipment is needed and the company frantically searches for the right technology to fill their need. These are reactive approaches. In the industry we call these break-fix scenarios. Something has to break first, you lose productivity, lose time, lose money and possibly lose valuable data and then you react with a repair.

Imagine a world where your computers contact a technician automatically when they are in need of repair before things break.

In this day and age, companies are attempting to maximize their revenues more than ever. Each and every expense is scrutinized heavily. Companies are having to pay more and more taxes on their employees and to compound things, insurance and benefit costs are rising. Companies are seeking ways to leverage their dollars to greater benefit without increased expense.

Imagine a world where you have an entire IT department without all of the cost.

Many entities have to research their own technology needs. And quite often, because they are not experts in technology, these entities purchase inferior products that may or may not exactly fit their requirements. In addition, these entities fall prey to technically savvy sales people. These companies have no advocacy and they are expending time, money and resources focusing on things that do not make them money rather than the products or services that do.

Imagine a world where technology worries do not exist.

You have just imagined a world that NorthStar Global has made a reality. Welcome to the world of NorthStar Global’s Total Care. NorthStar Global’s Total Care consists of a complete package where we take complete and Total Care of any and all of your technological need. NorthStar Global gives true meaning to all of the buzz word terms that are floating around the technology world: technology as a service, managed services, proactive monitoring, remote support, virtual IT department, etc. We believe that no one buzzword encompasses the Total amount of service that we provide. Through Total Care, NorthStar Global proceeds beyond any one buzzword. NorthStar Global takes you beyond technology.

NorthStar Global’s proactive monitoring service allows us to monitor your servers, workstations and entire network. We can automatically detect problems before you have business continuity loss. In addition, we will ensure that your systems stay up to date with the latest security patches and bug fixes. We can implement a protection plan that automatically protects you from viruses, spyware, trojans, worms and many other forms of malware. As long as NorthStar Global is monitoring your network, you will always have the latest, most up to date protection for your company. Keeping your systems up to date and protected dramatically reduces the productivity that is lost while repairing infected or compromised systems. Increased productivity leads to increased revenues.

Our proactive monitoring service, when combined with our Data Vault device, allows for the pinnacle of data backup, data centralization and disaster recovery. Our service will create system images of each and every one of your workstations and servers on a nightly basis. Should you have a hard drive failure, operating system corruption or system theft, a system image allows us to return things to exactly the way they were in minutes rather than days. Everything: your email, contacts, documents, wallpaper, screensaver and printers will be exactly as you had them before the event. You will always have an up to date image of your workstations and servers. The ability to quickly recover from disaster dramatically decreases your downtime and increases your business continuity. Less downtime saves you money and additional misdirected resources.

NorthStar Global will also act in the capacity of your very own IT department. We will advocate on your behalf. We will research the equipment to perfectly fit your requirements so that you can concentrate on what you do best while we do what we do best…taking care of our clients every technological need. NorthStar Global essentially becomes an alliance of yours to work towards the same goals of increased revenues, decreased downtime and an overall peace of mind that you can only receive with a total service offering like NorthStar Global provides. NorthStar Global can do all of this for you for less than the cost of a large soda per day.

Your company deserves an alliance like NorthStar Global. Contact us for a free consultation of your business and find out how the NorthStar Global Advantage can benefit you.